Terms of Delivery and Sale (Terms)

BSH Home Appliances Limited of Level 3, AON House, Smales Farm, 74 Taharoto Road, Takapuna, Auckland, 0622 (BSH).

1. APPLICATION OF TERMS, VALIDITY OF CONTRACTS

1.1 A contract will only be formed between the Buyer and BSH when an order from the Buyer is received by BSH and accepted by BSH in writing or by execution of the order by BSH (contract).

1.2 These Terms apply to every contract where BSH is the supplier of products or services or both, except where BSH agrees in writing signed by a director of BSH that all, or part, of these Terms do not apply. Where there are inconsistencies between these Terms and terms contained in any order, these Terms prevail.

1.3 Each Related Company of BSH which supplies products is entitled to the benefit of these Terms in accordance with the Contract and Commercial Law Act 2017, Part 2, Subpart 1 and, in addition, BSH is entitled to enforce these Terms on behalf of any Related Company of BSH. However, the consent of Related Companies of BSH is not required to any variation, amendment or discharge of these Terms.

1.4 The following provisions apply to orders for products:

(a) Quotations, offers and estimates given by BSH may be subject to alteration by BSH.

(b) Orders must be placed in accordance with procedures from time to time laid down by BSH.

(c) Orders for products may be accepted by BSH in whole or part. Acceptance of orders is at BSH's sole discretion.

(d) Orders received by BSH cannot be cancelled without BSH's written consent.

(e) BSH reserves the right to correct any significant errors or omissions of any kind in its offers, quotations, order confirmations or invoices, and the correction will be binding on BSH and the Buyer.

1.5 If a quotation is provided by BSH, that quotation is an invitation for the Buyer to trade with BSH, but does not constitute an offer by BSH. A quotation shall remain valid for the period stated in the quotation and if no period is stated, for five Business Days from the date of the quotation.

1.6 In these Terms:

Business Day means any day other than a Saturday, Sunday or a statutory public holiday in New Zealand.

Consumer means a consumer within the meaning of section 2 of the Fair Trading Act 1986;

products mean all goods supplied by BSH to the Buyer (or a third party nominated by the Buyer);

Related Company has the meaning in section 2(3) of the Companies Act 1993 (read as if the expression "company" in that subsection included any body corporate).

These Terms and each contract is for supply of products or services for business of investment purposes (and not for domestic, personal or household purposes) and accordingly credit provided in connection with those products or services will not be consumer credit under a 'consumer credit contract' as defined in the Credit Contracts and Consumer Finance Act 2003. Any individual Buyer must provide BSH with a Business Use Declaration (available on request) prior to ordering.

2. PRICE VARIATION

2.1 At any time during the term of the contract, BSH reserves the right to vary selling prices to take account of any change to the costs of manufacture or supply prevailing at the time of quotation.

2.2 Each amount quoted by BSH is the GST exclusive amount (GST exclusive amount) unless otherwise stated. Each amount payable for a taxable supply made by BSH will be the GST inclusive amount. The GST inclusive amount will be calculated by multiplying the GST exclusive amount by the GST rate on the date of the supply (currently 15%) and adding the resultant product to the GST exclusive amount. BSH reserves at its discretion the right to charge a lesser amount than the GST inclusive amount.

2.3 Unless otherwise stated in the quotation, prices quoted are ex works despatching BSH warehouse and do not include freight costs or import taxes in the destination country.

3. DELIVERY

3.1 BSH will use its best endeavours to effect delivery in the time stated (if a time is stated in writing) but if BSH fails to do so by reason of:

(a) inability to obtain supplies of materials or parts from approved sources;

(b) any strike, shortage of labour or lockout;

(c) war, riots, accident, civil commotion, fire, Act of God; or

(d) any other event whatsoever beyond the reasonable control of BSH, BSH may at its option cancel the contract or any unfulfilled part or extend the time for its performance or completion by the time lost because of the event preventing or delaying delivery.

3.2 Unless otherwise agreed in writing, BSH will deliver the products:

(a) to the Buyer's premises during business hours with a delivery docket listing the quantity and type of products delivered accompanying each delivery; and

(b) excluding palletisation (standard or non-standard), special packaging, shrink wrapping, customised deliveries, or any other non-standard BSH delivery requirements.

3.3 Delivery is deemed to occur when the products are unloaded at the Buyer's premises (or other premises agreed by the parties). If the Buyer fails or refuses, or indicates to BSH that it will fail or refuse, to take or accept delivery, then (unless BSH otherwise agrees) the products will be deemed to have been delivered when BSH was ready, willing and able to deliver them.

3.4 BSH may deliver products by instalments and each instalment shall be deemed to be a separate contract under the same provisions as the order. If BSH fails to deliver one or more instalments this will not entitle the Buyer to repudiate the order.

3.5 Any delivery times given by BSH are estimates only and not commitments. BSH shall not be bound by such times.

3.6 BSH shall not be liable to the Buyer for delay in delivery.

3.7 BSH will not consider any claim that all of the products ordered have not been delivered unless the Buyer makes a written claim to BSH within ten Business Days.

4. RISK

4.1 Subject to clauses 4.2 and 8, the products will be at the Buyer's risk after delivery has been, or has deemed to have been effected, notwithstanding that delivery of the products may be staggered or that the Buyer may not have signed a receipt for the products.

4.2 Subject to clause 8, BSH will not be liable for any loss or deterioration of, or damage to, the products:

(a) where a carrier is engaged by BSH to deliver the products to the Buyer, from such time as the Buyer or carrier commences unloading the products or the Buyer acknowledges receipt of the products, whichever occurs first; and

(b) in all other cases, from such time as the products are loaded onto the carrier's vehicle at the place of dispatch.

5. PROPERTY

5.1 The Buyer acknowledges and agrees that until it has paid, in cleared funds, to BSH the full purchase price of all products supplied by BSH and all moneys otherwise owing by the Buyer to BSH for any reason whatsoever:

(a) the Buyer holds the products as bailee for and on behalf of BSH;

(b) as between BSH and the Buyer, BSH retains full title and ownership in all products supplied to the Buyer;

(c) for such time as the Buyer retains possession of the products, the Buyer must:

(i) insure them for the full purchase price;

(ii) store them securely and in such manner that they may be identified as the property of BSH and easily removable by BSH; and

(iii) ensure the products are properly maintained in the condition in which they were delivered and must make good any damage or deterioration.

5.2 Notwithstanding clause 5.1, subject to clauses 5.3, 5.4, 5.5 and 5.6, the Buyer may sell the products in the ordinary course of its business as fiduciary agent for and on behalf of BSH.

5.3 The Buyer acknowledges and agrees that, if it sells any of the products in accordance with clause 5.2, it receives those proceeds of sale as trustee for and on behalf of BSH but only to the extent that those proceeds do not exceed the invoice price of the goods (including GST) supplied by BSH.
It must account to BSH on demand for the proceeds of sale held by it as trustee for BSH.

5.4 The Buyer acknowledges and agrees that:

(a) BSH may, from time to time, enter the Buyer's premises to inspect, copy or take extracts from the books, records and files of any kind of the Buyer relating to the sale of the products or the identification of sale proceeds in respect of the products;

(b) it will keep its books, records and files of any kind available for inspection by BSH at its principal place of business; and

(c) BSH's failure to exercise any right under clause 5.4(a) or any other right is not a waiver of the trust arising under clause 5.3.

5.5 A default event will occur if:

(a) in the sole opinion of BSH, there is a material risk that the Buyer is, or will be, unable to pay any amounts owing to BSH or perform any other obligation under these Terms and BSH gives notice in writing to the Buyer of this opinion;

(b) the Buyer defaults in paying any sums due to BSH;

(c) the Buyer is an individual and becomes insolvent, bankrupt, commits any act of bankruptcy, compounds with or enters into any compromise or arrangement with its creditors;

(d) the Buyer is a company and has a provisional liquidator, liquidator, receiver, receiver and manager or official manager, trustee for creditors or in bankruptcy, voluntary administrator, administrator or analogous person appointed to it or any of its property;

(e) has judgment entered against it in any court and BSH gives notice in writing to the Buyer that, in its sole discretion, BSH considers it to be a default event; or

(f) a secured creditor seizes or takes possession of any collateral in the possession of the Buyer and BSH gives notice in writing to the Buyer that, in its sole discretion, BSH considers it to be a default event.

5.6 If a default event occurs, then:

(a) all moneys accrued, owing or remaining unpaid by the Buyer to BSH will become immediately due and payable without the need for any demand by BSH and the security interest constituted by this agreement will become immediately enforceable;

(b) the Buyer must not sell or otherwise deal with any products in its possession;

(c) the Buyer irrevocably authorises BSH and/or any agent of BSH to enter any premises, by the use of reasonable force if necessary, where BSH reasonably suspects the products are kept and to use the name of the Buyer and to act on its behalf to recover possession of BSH's products;

(d) if BSH recovers possession of, and resells the products to any other party, then to the extent permitted by law:

(i) the Buyer will have no claim to any surplus proceeds received by BSH from the sale of the products; and

(ii) the Buyer will indemnify BSH against any deficiency from the sale of the products; and

(e) BSH may cease performance of and cancel any unperformed contract for the sale of products, reserving all of BSH's rights and remedies against the Buyer, without being liable for any loss suffered by the Buyer as a result of the cancellation of the contract.

5.7 The Buyer acknowledges and agrees that if a default event occur contemplated by clause 5.5 occurs, BSH may request, and the Buyer must disclose, information relating to any charges, mortgage or security interests that the Buyer's plant, equipment, stock and / or property is subject to.

5.8 The Buyer acknowledges and agrees that if a default event contemplated by clauses 5.5(c) or 5.5(d) occurs or the Buyer ceases to carry on business, unless otherwise agreed to in writing by BSH, all rebates, discounts and like allowances allowed to the Buyer in the 12 months immediately preceding the relevant default event are cancelled and, if already paid, become immediately due and repayable to BSH and the balance of amounts owing are calculated as if the cancelled rebates, discounts and like allowances never applied.

5.9 Technical information: All information relating to development and manufacture of product remains the exclusive property of BSH. On request of the Buyer and to be determined on a case by case basis, BSH may at its discretion disclose specific information about the products to the Buyer.

5.10 The Buyer shall pay all costs incurred by BSH, (including costs on a solicitor/client basis and debt collectors' costs) incurred in the recovery or attempted recovery of outstanding moneys and the enforcement of these Terms.

5.11 Payments by the Buyer shall be applied in reduction of amounts owing by the Buyer in such order as BSH determines.
BSH in this clause 5 includes its related companies (as defined in the Companies Act 1993).

6. PERSONAL PROPERTY SECURITIES ACT 1999 (PPSA)

6.1 The Buyer acknowledges and agrees that these Terms (and, where applicable, any contract) constitute a security agreement for the purposes of the PPSA and create or provide for a security interest in all products supplied from time to time or at any time by BSH to the Buyer (if any), securing the performance by the Buyer of its obligations under the Terms, and all other moneys payable by the Buyer to BSH for any reason.

6.2 The Buyer agrees and confirms that it is duly authorised to bind its related entities and grant security for and on behalf of its related entities. The Buyer, for and on behalf of each of its related entities, acknowledges the ongoing ownership interest of BSH in, and grants or provides for a security interest in all products supplied whether directly or indirectly to any related entity to secure the performance by the Buyer of its obligations under the Terms, and all other moneys payable by the Buyer to BSH for any reason.

6.3 Nothing in these Terms may be construed as an agreement or consent by BSH to:

(a) subordinate in favour of any person any security interest granted or provided for in favour of BSH; or

(b) defer or postpone the date of attachment of any security interest granted or provided for in favour of BSH.

6.4 The Buyer must not, and must procure that its related entities do not create, cause or allow to be created or exist, a security interest (within the meaning of the PPSA) over, or in respect of any of its rights in or to, any of the products in its possession or control, prior to title to the products passing to the Buyer, other than a security interest arising under these Terms or a security interest otherwise expressly consented to in writing by BSH.

6.5 BSH may apply to register and register any security interests created or provided for under these Terms on public registers including the Personal Property Securities Register (as defined in the PPSA) at any time before or after delivery of the products.

6.6 The Buyer must, and must procure that its related entities, do all things and provide all information reasonably necessary to enable BSH to perfect its security interests in the products including assisting BSH to complete the registration of any financing statement in respect of its security interests in the products, and ensuring that each such security interest is enforceable against third parties, or otherwise effective.

6.7 The Buyer agrees not to change, and agrees to procure that its related entities do not change, details recorded in a financing statement registered by BSH without giving BSH 10 Business Days prior written notice.

6.8 BSH may apply or appropriate all money received from the Buyer as BSH sees fit (including so as to enable BSH to preserve any purchase money security interest (as defined in the PPSA)). An application or appropriation by BSH will override any appropriation made by the Buyer.

6.9 To the extent permitted by law, the Buyer for and on behalf of itself and each of its related entities irrevocably waives any rights it or that entity may have to receive notices from BSH under ss 114(1)(a), 116, 120(2), 122, 129, 133 and 134 of the PPSA, or reinstate a security agreement following termination under s 143. Further, BSH and the Buyer for and on behalf of itself and each of its related entities, to the extent permitted by law, contract out of ss 109, 121, 125, 126, 127, 128 and 131.

6.10 The Buyer agrees for and on behalf of itself and its related entities that it irrevocably waives any rights it may have to receive a verification statement (as defined in the PPSA).

6.11 Where BSH has rights or powers in addition to, or existing separately from those in Part 9 of the PPSA, those rights and powers will continue to apply and are not limited or excluded (or otherwise adversely affected) by the PPSA.

6.12 The Buyer agrees to indemnify BSH for any costs incurred by BSH under this clause.

7. INTELLECTUAL PROPERTY

7.1 The Buyer must leave in position and not cover, deface or erase any notices or other marks which BSH may place on or affix to the products.

7.2 All patents, trademarks, copyrights and any other intellectual property in the products remains the sole property of BSH at all times and the Buyer agrees that it will not infringe any of BSH's intellectual property rights.

7.3 Unless otherwise agreed by BSH in writing, BSH maintains the right to bring claims against the Buyer and any third party for any breaches of intellectual property rights.

8. INDEMNITY AND EXCLUSION OF LIABILITY

8.1 No exclusion or limitation:

(a) To the extent that the Buyer acquires products from BSH that are ultimately supplied to a Consumer (whether by the Buyer or by a third party), the Buyer may have certain rights and remedies (including, without limitation, consumer guarantee rights under the Consumer Guarantees Act 1993 (CGA) or rights to indemnity) that cannot be excluded, restricted or modified by agreement.

(b) Nothing in these Terms operates to exclude, restrict or modify the application of any implied condition or warranty, the exercise of any right or remedy (including a right to indemnity), or the imposition of any obligation, right or liability, implied or conferred under the CGA or any other statute, the exclusion, restriction or modification of which would:

(i) contravene that statute; or

(ii) cause any term of these Terms to be void, (Non-excludable Obligation),

(iii) except to the extent permitted by the CGA, and all provisions of these Terms shall be read as modified to the extent necessary to give effect to that intention.

8.2 Exclusion of implied obligations: Except to the extent of the Non-excludable Obligations, all representations, conditions, warranties, guarantees, rights, remedies, liabilities or other terms implied or conferred by statute, custom, or the common law that impose any liability, or obligation on, BSH, including, but not limited to, implied warranties, guarantees or conditions of merchantability and/or fitness for a particular purpose, are expressly excluded under these Terms.

8.3 Limitation of liability:

(a) Except to the extent of the Non-excludable Obligations, BSH's liability to the Buyer arising, directly or indirectly, under or in connection with these Terms, and whether arising under any indemnity, statute, in tort (for negligence or otherwise), or on any other basis in law or equity is limited as follows:

(i) BSH will have no liability whatsoever to the Buyer for any:

(aa) loss, harm, liability, damage, cost or expense (including legal fees) suffered by the Buyer that cannot reasonably be considered to arise naturally from that breach, event or events giving rise to the losses;

(bb) any and all special, indirect, consequential, exemplary or punitive loss or damage; and

(cc) any and all economic loss, loss of contract, profit, revenue, opportunity, production, production stoppage, goodwill, reputation, overhead costs, anticipated savings or data; and

(ii) the aggregate of BSH's liability to Buyer is otherwise limited to an amount not exceeding consideration for the products paid by the Buyer under these Terms.

(b) In relation to Non-excludable Obligations, except for products of a kind ordinarily acquired for personal, domestic or household use or consumption, BSH's liability to the Buyer for a failure to comply with any Non-excludable Obligation is limited to the lowest of the cost of:

(i) replacing the products;

(ii) supplying equivalent products; or

(iii) having the products repaired.

(c) To the extent permitted by law, and without limiting any other rights of BSH, the Buyer must indemnify, and on demand reimburse, BSH and keep BSH indemnified against all claims, suits, actions, demands, loss, costs, expenses (including legal expenses on a full indemnity basis), judgments and awards made against BSH or incurred by BSH to the extent that such liability, cost, expense or loss is caused by:

(i) a breach of these Terms or any contract by the Buyer;

(ii) any negligent act or omission, by the Buyer or any of its officers, employees, contractors or agents; or

(iii) BSH repossessing the products or enforcing any other rights BSH has under clauses 5 or 6, or at law.

8.4 The Buyer acknowledges that it does not rely on any representation or statement made by or on behalf of BSH or its employees or agents other than the express provisions of these Terms.

9. NOTIFICATION OF FAULTS

9.1 The Buyer must notify BSH of any shortages in any delivery of products within 48 hours after receipt. Failure to so notify BSH will result in the loss of any rights the Buyer may have against BSH for the shortage.

9.2 Subject to clause 8, the Buyer must within seven days of each delivery of products give notice to BSH of any matter or thing not in accordance with the conditions of the supply contract other than because of any shortage to which clause 9.1 applies. Failing such notice the products delivered will be deemed to be in all respects in accordance with the contract and the Buyer will be bound to accept and pay for the same.

10. FORBIDDEN OR RESTRICTED PRODUCTS

BSH will not be liable for any loss or damage arising from restrictions imposed on the resale or use of the products by any trade protection or other legislation.

11. PAYMENT AND INTEREST

11.1 Unless otherwise agreed in writing or stated in any quotation or order confirmation, prices are net cash payable at BSH's Head Office referred to above, on the last Business Day of the month following the month of the invoice date.

11.2 BSH's express or implied approval of a credit facility to the Buyer may be revoked or withdrawn by BSH at any time.

11.3 A payment made to BSH by or on behalf of the Buyer will, unless such payment is dealt with by BSH otherwise, be deemed to be a payment made to the credit of the oldest account outstanding. Interest is payable on overdue accounts at Citibank New Zealand’s overdraft interest rate plus 1% per annum or such other rate determined by BSH from time to time from the date payment is due until the date payment is received by BSH but without prejudice to BSH's other rights and remedies in respect of non-payment or late payment. That interest will be payable on demand by BSH.

11.4 All payments must be made on or before the due date as a condition precedent to future deliveries. The failure of the Buyer to make payments in accordance with these Terms and the contract will entitle BSH to treat such failure as a repudiation of the whole of the balance of the contract by the Buyer. This repudiation will entitle BSH to elect, without prejudice to any other rights of BSH, to continue with or to terminate the contract and in either case, to recover damages for the breach of contract and it will not be necessary for BSH to tender to the Buyer the products or any portion or portions thereof before bringing action for damages.

11.5 If a dispute arises, the Buyer acknowledges that it is not entitled to withhold payment of any undisputed balance then due to BSH for the products, and agrees that it must pay the whole of any undisputed amount in accordance with clause 11.

12. GOVERNING LAW

These Terms and any contract between the Buyer and BSH is governed by the laws of New Zealand and each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of New Zealand.

13. RETURNS

13.1 The Buyer may return products for credit only with BSH's prior approval. If BSH, in its absolute discretion, approves a return of products:

(a) BSH will issue the Buyer a claim number; and

(b) the Buyer must return the products, with the claim number and invoice or packing slip number, to BSH within 14 days of delivery.

13.2 A handling fee of 15% (with a minimum charge of $6.00 on each item, including spares) will be payable on the return of products to BSH when the products have been returned without cause and where the Buyer has determined that the products are surplus to its requirements.

13.3 BSH reserves the right to charge the Buyer for the cost (including freight costs) of returning a product to BSH in accordance with clause 13.1.

13.4 The Buyer acknowledges and agrees that:

(a) subject to the terms of any manufacturer's warranty provided by BSH, the Buyer may only claim from BSH the minimum cost for which the Buyer is liable under the Consumer Guarantees Act 1993 for a failure to comply with a guarantee that applies to products;

(b) if the Buyer's minimum obligation under the Consumer Guarantees Act 1993 is to repair products which fail to comply with a guarantee, BSH is only liable to repair the products or indemnify the Buyer for the cost of such repair, even if the Buyer elects to provide the consumer with a refund, credit or exchange in relation to those products;

(c) the Fair Trading Act 1986 includes a number of remedies for customers, including the repair of products within a reasonable period of time in many circumstances, which remedies must not be ignored by the Buyer at BSH's cost and expense; and

(d) BSH has its own freight service providers and can arrange regular pickups of products from the Buyer's premises as required and the Buyer must either:

(i) request that BSH arrange a store pickup of products; or

(ii) obtain BSH's consent to the costs of the Buyer freighting products to BSH prior to doing so.

13.5 Any return of products to BSH is at the Buyer's own risk. BSH is not responsible for unauthorised returns. BSH may dispose of such products on such basis as BSH sees fit and without liability to the Buyer, any products returned otherwise than in accordance with clause 13.

14. ENTIRE AGREEMENT

These Terms and any confirmation in writing from BSH constitute the entire agreement between the parties in connection with its subject matter and supersedes all previous agreements or understandings between the parties in connection with its subject matter, including any inconsistent terms in any order.

15. WAIVER

A party does not waive a right, power or remedy if it fails to exercise or delays in exercising the right, power or remedy. A single or partial exercise of a right, power or remedy does not prevent another or further exercise of that or another right, power or remedy.

16. ARBITRATION

16.1 If a dispute arises out of these Terms or any contract, each party must exercise their reasonable endeavours to resolve the dispute.

16.2 If the parties cannot resolve the dispute within a reasonable time, the dispute will be determined by arbitration to be held in Auckland, New Zealand pursuant to the arbitration rules of the Arbitrators' and Mediators' Institute of New Zealand Inc. The result of the arbitration will be final and the arbitral award will be binding upon the parties hereto.

17. SUBJECT TO LAW

These Terms, the Customer Trading Agreement (if any) and any contract will be construed and read as being limited to the minimum extent required by law. In particular, these Terms and any contract will be read down to the extent that they purport to exclude, restrict or modify the application of any of the provisions of the Fair Trading Act 1986, the exercise of a right conferred or any liability under that Act, except to the extent permitted by law.

18. SEVERABILITY

Part or all of any provision of these Terms or any contract that is illegal or unenforceable may be severed from these Terms or any contract and the remaining provisions will continue in force.

19. NOTICES

Any notice to be given by a party to the other shall be in writing and shall be given by:

(a) personal delivery;

(b) mailing by pre-paid post, and shall be deemed to be given two days after the date of mailing; or

(c) e-mail, and shall be deemed to be given when the sender’s internet server receives a message from the recipient’s internet server confirming that the electronic mail message has been opened by the recipient.

20. AMENDMENT

BSH may vary these Terms at any time by notice in writing to the Buyer. Any such variation will take effect from acceptance of the first order for products following a notice of the variation being given to the Buyer.

21. ASSIGNMENT

The Buyer may not assign all or any of its rights or obligations without the prior written consent of BSH.

22. CONFIDENTIALITY

To the extent that any confidential information is passed by a party to the other, the other party must keep that information confidential.

23. RELATIONSHIPS

Nothing in the making or performance of a contract creates the relationship of partnership, joint venture or agent and principal between the parties. The relationship between the parties is the relationship of independent parties contracting for goods and services.

Effective: 1 July 2025