Bosch Customer Service is all about making life at home easier. You can count on us to give you a smooth, worry-free experience and help whenever you need support.

In a kitchen, a girl is holding a descaling tablet for a coffee machine.

Factory care and attention for your appliance's protection.

Each of our cleaning and care products has been rigorously tested in our factories, ensuring that they meet the highest standards of performance and quality. They ensure that your appliances receive the premium care they deserve, providing you with the peace of mind that your home is in the best of hands.

Beyond repair, expert care.

More than just a repair service, we go above and beyond to meet your expectations. We achieve this through professional and skilled Bosch technicians and our over 50 years of service history. At Bosch, we consistently offer a diverse range of services including expert guidance. The best solutions for you and your appliances.

A Bosch technician is on her knees repairing a washing machine.
A Bosch technician is seated at a desk, addressing a customer's phone call.

Original spare parts: a perfect match.

Bosch keeps a comprehensive range of original spare parts that are generally available for large appliances for up to 15 years and for small appliances for up to 10 years*. You can browse our wide range of spare parts online, or you can speak to our customer service team for further assistance.

*As far as functionally relevant and storable for Bosch home appliances manufactured after 1st January 2023.

Wherever you need, Remote Diagnostics would assist.

When your appliances are connected, we can bridge any distance to help you. How does it work? Through Remote Diagnostics, our Bosch technicians can promptly help you with any questions or technical issues from the comfort of your home and only visit you if necessary. Our service aims to provide you a seamless service experience.

A customer is talking to Bosch Customer Service because his washing machine has broken down.
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Our service

Outstanding service – before and after the purchase.

0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Bosch Shop

The Bosch shop offers a wide range of accessories and clean & care products for Bosch appliances. Buy spares, accessories and fulfill all your maintenance needs directly from Bosch.

Find a dealer

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