What should I do if the washing machine drum doesn’t turn?

If your washing machine drum doesn’t turn, there are various possibilities. Is it a new machine? If so, it could be that the transport lock needs to be removed. If that’s not the case, we recommend you to call a service engineer at 0800 245 700 or use our online appointment booking service.

Contact & Info

Get in touch

Reach our dedicated team by phone or email.

Phone: 0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Phone: 0800 245 700

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.