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Cleaning the washing machine

How can I clean the drain pump in my washing machine?

Before cleaning the drain pump in your washing machine it’s important to ensure that the power has been disconnected. Open the service flap on the machine and let the water run off from the tube. You can now unscrew the pump cover. Place a towel underneath it in case any remaining water runs out. Carefully check for foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in the pump. In this case, contact the customer service department at 0800 245 700. Watch our video with an instruction and tips on how to clean the filter in your Bosch washing machine.

Watch our video on how to clean the drain pump in your Bosch washing machine.

To the video

Get in touch

Reach our dedicated team by phone or email.

Phone: 0800 245 700

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Phone: 0800 245 700

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.