Before we send an engineer to your home, we will need certain details about your appliance. We will require the appliance's E-NR and FD-NR.
The E-NR is the appliance's model type. The FD-NR number tells us the production details.
Both of these can be found on the appliance rating plate.
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In case of further inquiries please contact us via our service hotline [service tel. number] or email: [service email adress]"
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